State Farm® Insurance Agent Chris Collins
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bernie Avello
July 18, 2026
"The staff what can I say one in particular stood out lori jean desalvo polite quick explained everything the reason I keep coming back"
"Bernie, your continued trust means so much to our entire team. We’re grateful to know our staff has provided the professionalism and support you value. Thank you for taking the time to share your experience with us!"
Richard Greenman
July 9, 2026
"I had to make some changes to our coverage and chose to go into the office in person. With the wise advice of Lori Desalvo, I was able to make informed decisions. The Chris Collins agency is first-rate, especially with people like Lori. Thank you!"
"Thank you, Richard, for visiting our office and sharing your experience. Lori Desalvo is indeed a valuable part of our team, and we're glad she could assist you in making informed decisions about your coverage. We appreciate your feedback and look forward to serving you in the future."
Slawomir Plewa
July 8, 2026
"I had a state farm for a few years and decided to switch to a different agency. After a nice bill reduction in the first year, my rates skyrocketed and lost any savings. I contacted Mike to see if he could help me out in case I wanted to switch. He compared my policies for home and auto. Pointed out where my coverage was lacking in my policies and found coverage that I didn't need. Then looked into what he could do for me and wound up saving me money in the end with better coverage. It was a no brainer to switch over. I very happy that I took the steps and contacted Mike Malone. He was knowledgeable and patient especially with all the questions I had. I highly recommend that if you are looking for an agent that is a pleasure to deal with. Reach out to him. It will be worth it."
"Slawomir, your kind words mean a lot to us! We know how important it is to feel confident in your coverage, and we’re glad Mike was able to help you find an option that worked well for you. Thank you for being part of our insurance family!"
Vic Burman
July 1, 2026
"Chris Collins and his team are really prompt and professional. I never had to look for alternative insurance since they have provided great service over the years for me."
"We’re beyond grateful for customers like you, Vic! Thank you for taking the time to share your experience—we’re always here when you need us.
"
Cindy Estrada
June 10, 2026
"I don’t know much about insurance; Victor was so so helpful, very patient with all my questions and he guided me through the process very well!"
"Thank you, Cindy, for sharing your experience! We're glad Victor could assist you and provide the guidance you needed. If you have any more questions, feel free to reach out anytime."
Marcela Monterroso
June 2, 2026
"I've been a client for years, most times I've needed help I've been attended by Lori Jean DeSalvo, she has been very helpful and kind."
"Thank you, Marcela, for your loyalty over the years and for sharing your experience. Lori Jean DeSalvo will be delighted to hear your kind words about her helpful and kind service. We appreciate your trust in us!"
Nicole Michael
June 2, 2026
"This review is for our adjuster that was assigned to us from this office. Her name was Christy Mednis. Easily the best adjuster I have ever worked with. She was quick to respond, always answered calls or emails very promptly, and was very thorough in her responses. She truly deserves an award. The week that we filed, there were a ton of other claims filed in the area but it did not affect her efficiency and helpfulness in the slightest. Thank you for all of your help!"
"Thank you, Nicole, for sharing your experience with Christy Mednis. It's great to hear how her responsiveness and thoroughness made a difference during a busy time. We appreciate your feedback and are glad she could assist you so effectively."
Claire Cerezo
June 1, 2026
"I was looking for a new State Farm agent after my previous one retired. I called a dozen different agents and not one picked up the phone until I called Chris Collins’ office. Not only do they pick up the phone, everyone in the office is so nice and genuinely there to help. I have had a fabulous experience from calling with questions to reviewing our policies. They go above and beyond - ie called on a Saturday and Lori was super quick to access what we needed and made it happen in about 5 min. I could not recommend them more!"
"Thank you, Claire, for sharing your experience with us. We're glad to hear that our team, especially Lori, was able to assist you promptly and effectively. Your recommendation means a lot to us, and we're here whenever you need us."
Christine Sleeper
May 20, 2026
"Excellent customer service and a highly responsive team. Their homeowner and auto insurance rates are very competitive."
"Thank you, Christine, for your feedback! We're glad to hear that our customer service and competitive rates for homeowner and auto insurance have met your expectations. We appreciate your support. "
Albania2020 K
May 13, 2026
"Maria was super nice and helpful."
"Thank you for the 5 stars. We're glad to hear that Maria was nice and helpful during your visit. Your feedback is greatly appreciated."
Alisha Ahmed
May 8, 2026
"Leaving a review for Brittny! She explained everything about the quote I needed and made sure I wasn't left confused about anything as well as being very kind."
"Thank you Alisha! We are so glad Brittny was able to make the process clear and easy to understand. We appreciate you taking the time to share your experience with our team. "
Michael Formenti
May 8, 2026
"Easy to work with, knowledgeable and quick. Thanks Mike!"
"Thank you, Michael, for your feedback! We're glad to hear that Mike made the process easy and quick for you. If you have any more questions or need assistance, feel free to reach out."
Mark Parkinson
May 6, 2026
"Wanted to give a shout out to Sheri Fitte!!! This day and age of less human contact, Sheri proved human contact is most appreciated. Her attention to detail and follow up was tremendous. Getting dialogue and counseling in realtime was refreshing. As a longtime policyholder it reminded me of the good old days when a State Farm Agent/Office was a neighborhood friend.
Keep up the great work"
"Thank you so much, Mark, for recognizing Sheri's dedication and personal touch! It's wonderful to hear that her attention to detail and real-time support made such a positive impact. We truly appreciate your continued trust and support as a longtime policyholder!"
Therese Durante
April 30, 2026
"Chris Collins staff members, Patty and Sheri, both deserve our unlimited thanks and praise! They recently helped my husband and I with reviewing our Condo By-Laws in terms of liability in connection with damage to a neighbor's condo unit. To say "thanks" is not enough! God bless Chris Collins and ALL of his staff!🙏"
"Thank you so much for the five star review and for the incredibly kind words. We’re glad we could help you and your husband review the condo, bylaws, and better understand the liability concerns regarding the potential damage to a neighboring unit. Patty and Sheri will really appreciate the recognition and I’ll be sure to share your message with them."
Tiffany Cooper
April 25, 2026
"Victor was great to work with and explained everything in great detail. I got wonderful rates for full coverage and renters. I would highly recommend!"
"Thank you, Tiffany, for sharing your experience! It's great to hear that Victor was able to provide detailed explanations and secure excellent rates for your coverage needs. We appreciate your recommendation!"
Leo
April 23, 2026
"Michael Malone at state Farm was extremely helpful with my new home owner's policy. Very knowledgeable and patiently answered all my questions. Even saved me a little money.
Thanks Mike"
"Thank you, Leo, for sharing your experience with Michael Malone. It's great to hear that he was able to assist you with your new homeowner's policy and help you save some money. We appreciate your feedback and look forward to serving you in the future."
Rayhanna Guillen
April 9, 2026
"Michael was incredibly helpful throughout my process. He was knowledgeable, responsive, and took the time to clearly explain all my options, making everything feel easy and stress-free.
What I appreciated most was his attention to detail and willingness to answer all my questions. It’s clear he truly cares about his clients and provides excellent service.
I highly recommend Michael!"
"Thank you, Rayhanna, for sharing your experience with Michael. We're glad to hear that his knowledge and attention to detail made your process easy and stress-free. Your recommendation means a lot to us."
Nancy heitman
April 2, 2026
"Great office to deal with!"
"Thank you, Nancy, for your kind words! We're glad to hear that you find our office great to deal with. If you ever need assistance, feel free to reach out."
Will Terp
March 31, 2026
"Very friendly and cooperative staff. I like that they check in from time to time."
"Thank you, Will.
We appreciate you recognize our team in the effort we put into staying in touch. We’re always here to help whenever you need it. "
Bryan Lubash
March 28, 2026
"Mike Malone spent nearly an hour with me on the phone, reading through policy information to answer my questions. A great help and a great rep."
"Bryan, we appreciate you taking the time to share this—Mike takes a lot of pride in making sure everything is clear and thorough. Thanks for trusting our team, and we’re always here if you need anything."
Lamor Gatenio
March 24, 2026
"Best insurance group. I'm so grateful I found them . Entire team top notch. Professional,prompt and always looking out for my family's best interest."
"Thank you, Lamor, for your generous review. We're grateful to have the opportunity to look out for your family's best interests and appreciate your recognition of our team's professionalism and promptness. Your support means a lot to us. "
Joseph Spilberg
March 16, 2026
"Best staff ever. Helped me trouble shoot many things over the years. I’ve been a client for over a decade.
***update to this earlier review: Mike was my hero today, helped me figure out what steps to take with an auto incident. Thanks Mike!"
"Thanks Joe. We appreciate having you as a customer!!
Chris Collins
State Farm
Park Ridge IL"
Kyle Sallmen
March 5, 2026
"The Chris Collins team is such a pleasure to work with. Always quick to respond and provide above and beyond customer service."
"Thank you, Kyle, for your kind words. We're glad to hear that our team's quick responses and dedication to customer service have made your experience a positive one. Your feedback means a lot to us. "
chesssare33
March 4, 2026
"Five stars to Brittny!!! I was ablento extend my coverage to a new car in the family within 10-15 mins...she help me to separate for me to save some monthly dollars. She always suggest and give options to get a better informed decision. Thanks so much."
"Thank you for sharing your experience with Brittny! It's great to hear she was able to assist you quickly and help you save on your monthly costs. We appreciate your feedback and look forward to continuing to serve your insurance needs."
Loreta Diaz
February 18, 2026
"We have a great experience with this office.
Maria at this office has been a great help and she takes her time to listen to our needs , concerns, and act accordingly. She is very knowledgeable abd supportive."
"Thank you, Loreta, for sharing your experience with us. We're glad to hear that Maria has been helpful and attentive to your needs. Your feedback is greatly appreciated. "