State Farm® Insurance Agent Chris Collins

"Amazing person to work with!"

"Maria identified a timing problem with our auto billings, took an interest to wanting to resolve the issue, suggested changes that would eliminate the timing problem, and put forth the effort to put through the necessary changes. Thank you Maria, you are no doubt a valuable asset to the agency. Kevin McCarthy"

"Amazing service!!"

"I cannot say enough positive things about my experience with this State Farm agency, especially Maria and Lorie. During what has been an incredibly stressful and emotional time for my family, they were nothing short of exceptional. My daughter was involved in two separate accidents, neither of which were her fault, and both vehicles were totaled. As any parent can imagine, trying to pick up the pieces after something like that is overwhelming. From the very beginning, the care and support we received made a world of difference. I spoke with Lorie on Friday, 1/16, and she was outstanding—responsive, calm, and incredibly helpful. She took the time to make sure everything was moving in the right direction and that nothing was missed. Her professionalism and kindness immediately put us at ease during a very difficult moment. Then today I spoke with Maria, and she truly went above and beyond. Maria was over-the-top kind, patient, thorough, and extremely informative. She walked me through every option, explained things clearly, and helped guide me toward the best possible solution for my family, not just the quickest one. She never rushed the conversation and made it clear that she genuinely cared about helping us, not just processing changes to our policies. Together, Maria and Lorie were phenomenal. They worked seamlessly as a team, and it was obvious they had our best interests at heart every step of the way. In an industry where people are often calling on their worst days, these two set an exceptionally high standard for what customer service should look like. Their dedication, empathy, and professionalism deserve recognition from leadership, and they are the reason I would confidently recommend this agency to anyone. If you’re looking for insurance agents who truly care, take the time to listen, and go above and beyond for their customers, this is the agency to call. Maria and Lorie are absolute standouts."

"This dude is the man! His hospitality is second to none."

"I started with State Farm when I was 18yrs. My father lives by State Farm’s great service. Over the years, I’ve tried other insurance agencies and have come back to State Farm. Great products, great customer service and wonderful staff."

"Great service!"

"Great rates and even better service!"

"Great service, Highly recommend!"

"Great agent!"

"Detail oriented, responsive, professional , highly recommend."

"Brittany and Maria were very helpful in getting the insurance that I needed. Would recommend!"

"Wonderful agency. The representatives are very knowledgeable and and helpful toward identifying the best and most reasonable insurance for our needs."

"It has been providing a great service and assistance. I really like it a lot."

"Fast, friendly and good rates"

"Maria was very pleasant and also eager to help me understand why my homeowners insurance went up so much. Also, she went over all my stats and info on my house to make sure I am getting the best bang for my buck. Unfortunately, insurance rates as a whole have risen in the past few years. However, I’d rather be safe than sorry, and am confident my agent has my best interest at heart."

"State Farm customer since I was 16 years old ..... switched to Chris and his team several years ago . Chris is always down to earth and will work with you ! I usually work with Lori , and all I can say is I always receive the best possible service , always nice to converse with ! I have had several SF agents over the years , and this Team is among the best ! Another 5 STAR ⭐⭐⭐⭐⭐ .... Thank You as Always ! Updated 7/10/25 I always have had a great experience working with them, especially Lori ! Thanks again for great service !"

"I had the absolute pleasure of working with Brittny at the State Farm in Park Ridge yesterday, and I can honestly say she set the gold standard for what customer service should be. From the very start, she was patient, kind, and incredibly thorough — taking the time to carefully walk me through various options and details to help me make the best insurance decision for my family. What stood out the most was how she went far above and beyond what I would expect from any representative. She wasn’t just checking boxes; she was genuinely invested in making sure I felt confident and informed every step of the way. As a business owner myself, I would be over-the-top grateful to have someone like Brittany on my own team. Her work ethic, professionalism, and care are rare to find — and I have no doubt she’ll succeed at whatever she sets her mind to in the future. State Farm is truly lucky to have her, and from now on, anytime I call this agency, I’ll be asking for her without hesitation. If you’re considering reaching out to this office, I highly recommend asking for Brittny — you’ll be in excellent hands! Thank you again, Brittny!"

"Maria J Machin Was really above and beyond, i called her to get an email of my card and the system was down all over and i was at the DMV for my son to do the road test and she was able to send a certificate of insurance which they accepted and he was able to do the test and he passed his first test. So thank you for helping us. Ww appreciate it"

"Chris was fine up until I requested to cancel my auto insurance. No response and another state farm team had to pick up the slack"

"Christine is a terrific person to work with. She answers questions and solves problems with kindness and respect. I would recommend working with this group in particular Christine."

"Lori, helped me quickly and efficiently with a situation. So grateful for her help."

"Very quick and efficient service. My issue was addressed promptly and with great communication from start to finish."

"Maria was very helpful in issuing on line, a new insurance card for my new vehicle being attained tomorrow. Thank you"

"I had a great experience with Chris and team. They explained everything clearly and even helped review competing bids. When it was clear that the competing bid is significantly cheaper they helped me get refund from the payment I made to them and switch. I'd come back if the costs align in the future for the great service."